Banner Subscription FAQs
Please see a list of common FAQs below about our Banner Subscriptions.
What is a Banner subscription?
It's a subscription which allows you to receive one or two seasonal or holiday themed banners each month. As a subscriber, you are guaranteed to receive the design of your choice before it sells out or is available to non-subscriber customers. You also receive banners at a discounted rate with the option to purchase additional banners at the subscriber rate.
How do I choose my design?
You will be e-mailed a link to a page that has design options. On that page you will select your preference, enter your name and email so we can be sure your selections are matched with your account.
How many design options will be offered each month?
We've outlined a schedule of major holidays/seasons that we plan on offering banners for each month. We typically offer 2-5 designs for each holiday or season so you will have several options to choose from each month. We may decide to offer more than what is shown on the schedule as well as this is just a sample of what will be offered. We do also offer gender neutral, girl and boy geared designs so you will have options to choose from!
Where can I see a schedule of the designs that will be offered?
What if I do not like the design options?
You can choose any of our other in-stock banner designs to substitute. There will be an option on the Monthly design options page for you to indicate which substitution you would like. Alternatively, you can choose to ask for a credit toward a different month in which you could receive 1 or 2 banners depending on your subscription.
Can I cancel, pause or skip a month?
Yes! You can do each of these things right from your account page on Hunny Prints.
How do I manage or see my subscription?
From your account page. You can do so when signing up. If you did not register when signing up, please register for an account after signing up for a subscription. Accounts are not automatically created when you sign up. Please use the same email address used when signing up so that your account and subscription can be properly linked.
- Once logged in, access your account by clicking the person Icon on the top right of the screen
- Click the button that says "Subscriptions"
- Click the subscription number
- On this page you will see options to Pause, Cancel, Skip your next order, update payment methods or shipping addresses.
How often and when will I be billed?
Billing will occur the first day you place your order, and from then on the 15th each subsequent month. For example, if you order on April 7th, you will be billed that date initially then each month after on the 15th unless you pause, skip or cancel your subscription.
How do I receive the next month's banner selection?
We lock in subscriptions by the last day of each month & subscriptions ship out the first week of each month. For example, if you want May's banner subscription, subscribe by April 30th.
When do the banners ship out for the month?
Banners will ship out within the first week of the month. You can expect to start receiving them the second week of the month. We send all holiday/seasonal Banners at least a month before the actual holiday so you have plenty of time to actually use your backdrop! For example, 4th of July backdrops will be sent the first week of May.
If you have any other questions, please feel free to email us at email@example.com