Please see a list of common FAQs below about our Banner Subscriptions.
What is The Banner Club?
It's a membership which allows you 12%+ off all banners, Free shipping and 2 day early access to all new collections. You can join for as little as $10 a month and the monthly fee is sent back to you in the form of a gift card credit to be redeemed any time you wish.
How many collections will be offered each month?
We do 1-3 drops every month!
Can I cancel, pause or skip a month?
You cannot skip or pause, but you can cancel right from your account. If you want to re-activate your account, simply click the re-activate subscription button.
How do I manage or see my subscription?
From your account page. You can do so when signing up. If you did not register when signing up, please register for an account after signing up for a subscription with the same email you used when signing up. Accounts are not automatically created when you sign up.
- Once logged in, access your account by clicking the person Icon on the top right of the screen
- Click the button that says "Manage Subscriptions"
- On this page you will see options to update the design choice for the month, skip your next order, update payment methods or shipping addresses or cancel.
How often and when will I be billed?
Billing will occur the first day you place your order, and from then on the 28th each subsequent month. For example, if you order on April 7th, you will be billed that date initially, then each month after on the 27th unless you skip a month or cancel your subscription.
How do I get early access?
We send emails prior to early access letting you know that it's coming up and then also the day of early access - if you don't see our emails please check spam or get in touch with us so we can assist.
If you have any other questions, please feel free to email us at firstname.lastname@example.org